Welcome to True Beauts
By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.
Products & Information
We strive to provide accurate descriptions, images, ingredient information, and pricing for all products. However, due to the handmade nature of our products, slight variations in colour, texture, fragrance, appearance, or packaging may occur.
Such variations are natural and do not affect the quality or intended use of the product.
Orders & Payments
All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order if we suspect fraudulent activity, incorrect pricing, technical errors, or violations of these Terms & Conditions.
Currently, all orders must be prepaid through the payment methods available at checkout.
Pricing
Prices displayed on the website are subject to change without prior notice.
While we make every effort to ensure pricing accuracy, errors may occasionally occur. In such cases, we reserve the right to cancel or modify an order after informing the customer.
Shipping & Delivery
Shipping timelines provided on our website are estimates and may vary depending on location, courier services, public holidays, weather conditions, or other factors beyond our control.
Please refer to our Shipping Policy for detailed shipping information.
Returns & Refunds
Returns, replacements, and refunds are governed by our Refund & Returns Policy.
By placing an order, you acknowledge and agree to the terms outlined in that policy.
Intellectual Property
All content on this website, including text, photographs, graphics, logos, product descriptions, branding, and design elements, is the property of True Beauts and may not be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
True Beauts shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or misuse of products purchased through our website.
Customers are responsible for reviewing ingredient information and ensuring suitability before use.
Changes to Terms
We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
Any changes will become effective immediately upon publication on this website.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our Contact Us page or email us at:
Disclaimer
General Disclaimer
All products sold by True Beauts are handcrafted in small batches using carefully selected ingredients and formulation practices. Individual results may vary depending on skin type, skin condition, sensitivities, lifestyle factors, and consistency of use.
Not Medical Advice
The information provided on this website is intended for general informational and educational purposes only.
Our products are not intended to diagnose, treat, cure, or prevent any disease, medical condition, or skin disorder.
For specific skin concerns or medical conditions, we recommend consulting a qualified dermatologist or healthcare professional.
Patch Test Recommended
Every individual’s skin is unique and may react differently to various ingredients.
We strongly recommend performing a patch test before full use of any product.
If irritation, redness, discomfort, or an allergic reaction occurs, discontinue use immediately and consult a healthcare professional if necessary.
Handmade Product Variations
As our products are handcrafted in small batches, slight variations in:
- Colour
- Texture
- Fragrance
- Shape
- Appearance
may occur from batch to batch.
These natural variations do not affect product quality, safety, or performance.
Storage Instructions
To maintain product quality and freshness, store products in a cool, dry place away from direct sunlight, excessive heat, and moisture.
Always keep containers tightly closed after use.
Limitation of Liability
True Beauts shall not be held responsible for:
- Allergic reactions or sensitivities to ingredients
- Misuse, improper storage, or mishandling of products
- Results that vary between individuals
- Reactions to ingredients known to be allergens for the user
- Failure to follow product instructions or patch-testing recommendations
By purchasing and using our products, customers acknowledge and accept responsibility for determining product suitability for their individual needs.
External Use Only
Unless otherwise stated, all products are intended for external use only.
Avoid direct contact with eyes. In case of contact, rinse thoroughly with water.
Keep products out of reach of children unless used under adult supervision.